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General Philatelic/Gen. Discussion : Don't think about calling Ebay - You Can't

 

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Snick1946
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APS Life Member

13 Jun 2021
06:40:51pm
Ebay has completed their complete disassociation from their customers. I was on my wife's computer and went ahead and put seven items on for sale. Problem is, they were entered under some old Ebay ID. I can see what is listed but cannot be sure I will get payment, etc. I long ago forgot how to access this account and nobody can help me. I tried to send them a message but got a reply telling me I'm a 'bot'.

OK does anyone know some way to actually talk to some living worker at Ebay? Zero feedback under this old account.. so sad.
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Brechinite

13 Jun 2021
07:23:40pm

Auctions - Approvals
re: Don't think about calling Ebay - You Can't

To list an item on ebay you must have been able to enter into that particular account.
Go back into the account and click on sales. There should be headings for messages and Account. Click on "Account" and you should find what email account is used for payments being sent to you.

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"Gonnae no dae that!..........Just gonnae no!"
Snick1946
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APS Life Member

13 Jun 2021
07:48:07pm
re: Don't think about calling Ebay - You Can't

No sales under this account as yet. I think I opened it then decided not to pursue this. Forgot all about it until now. Don't think that'd work.

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roy
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BuckaCover.com - 80,000 covers priced 60c to $1.50 - Easy browsing 500 categories

13 Jun 2021
08:05:29pm
re: Don't think about calling Ebay - You Can't

Log back into the account you used to list the items.

"End" all the items before you get a sale. Then start over with the correct account.

Roy

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"Over 7,000 new covers coming Wednesday March 20. See my homepage for details."

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1938324
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14 Jun 2021
08:07:13am

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re: Don't think about calling Ebay - You Can't

I'm glad somebody brought this up. Under Ebay's new payment plan they had someone elses checking account no. for me and 2 telephone nos. I didn't recognize. Try rectifying that when the Customer Service phones have been discontinued/shut down. I had to change my checking account Pin No. at the bank and probably spent approx. 6 hrs. on this project over several days. A Dealer friend had to make multiple trips to his bank to resolve similar problems. I was very tempted to just say, "Forget it Ebay", but I sell 1 or 2 Items on Ebay every day.

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Snick1946
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APS Life Member

14 Jun 2021
11:21:17am
re: Don't think about calling Ebay - You Can't

'Log back into the account you used to list the items.'

No I can't. How I wound up posing listings on this rogue other account is a mystery. I spent time going over my on line entries and no I cannot figure it. This could be resolved shortly by Ebay staff, now it's not. Any bad feedback I get on this will go on the other account.

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Brechinite

14 Jun 2021
11:27:56am

Auctions - Approvals
re: Don't think about calling Ebay - You Can't

""Forget it Ebay","



That is exactly what I have done. I did it the second they wanted my Bank Account details!
I didn't mind doing everything through Paypal but no way were these incompetants going to get my Bank Account details!!

Now you have to go through ebay and use their VAT number if you want to ship to the 27 European Union countries.

You are also being encouraged to use their Global Shipping Programme if you want to use their VAT number.
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"Gonnae no dae that!..........Just gonnae no!"
roy
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BuckaCover.com - 80,000 covers priced 60c to $1.50 - Easy browsing 500 categories

14 Jun 2021
12:41:31pm
re: Don't think about calling Ebay - You Can't

"Don't think about calling Ebay - You Can't"



I don't know why everybody keeps saying this. I talk to them all the time on the phone. I just spent an hour on the phone with 3 different agents this morning to straighten out a complex issue (successfully). I used the "call me" request and got a call-back inside 1 minute.

I guess it could have something to do with one's seller status on ebay, but I can't answer to that.

Roy
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"Over 7,000 new covers coming Wednesday March 20. See my homepage for details."

www.Buckacover.com
roy
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BuckaCover.com - 80,000 covers priced 60c to $1.50 - Easy browsing 500 categories

14 Jun 2021
12:56:29pm
re: Don't think about calling Ebay - You Can't

"Under Ebay's new payment plan they had someone elses checking account no. for me and 2 telephone nos. I didn't recognize."



Why couldn't you just log into your account, Choose "My ebay", choose "Summary" choose "Account" and edit the details you need to change?

I just did exactly that to edit a couple of details, including the phone number.

Roy
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"Over 7,000 new covers coming Wednesday March 20. See my homepage for details."

www.Buckacover.com
Snick1946
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APS Life Member

15 Jun 2021
10:49:31am
re: Don't think about calling Ebay - You Can't

Roy what number did you call? Or was this a typed reply on their site? I tried tht, they said I was a 'bot'.

PM me on this if you prefer.

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roy
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BuckaCover.com - 80,000 covers priced 60c to $1.50 - Easy browsing 500 categories

15 Jun 2021
11:00:41am
re: Don't think about calling Ebay - You Can't

Log in to your account, use the "Help and Contact" link at the top of the page. Go through their FAQs etc that they use as a filter to reduce calls until you get to the "Contact us" button.

Image Not Found
(this example is after I chose help with "Managed Payments").

Clicking on the button gives me this:

Image Not Found

I use the "Have us call you" all the time.

Roy

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"Over 7,000 new covers coming Wednesday March 20. See my homepage for details."

www.Buckacover.com
Snick1946
Members Picture


APS Life Member

15 Jun 2021
12:33:46pm
re: Don't think about calling Ebay - You Can't

I'm out right now. My son tels me that there HAS to be a stored password in that other computer, under Google. He thinks I can get logged in, then I can just check the payment verifications and my bank account number. Once I do I can leave these active w/o calling Ebay. Will see..

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Snick1946
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APS Life Member

19 Jun 2021
06:09:48pm
re: Don't think about calling Ebay - You Can't

Four listings out of eight sold. I was hoping this could resolve but nooo... I can't even contact the buyers of them. No luck locating some password on my computer. I do not recall leaving my bank account # so payments will sit with Ebay awhile then be sent back. Not my choice but that's where we are. By then my account will be cancelled. Not my choice but my usual account will not be affected.

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Charlie2009
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19 Jun 2021
06:48:40pm
re: Don't think about calling Ebay - You Can't

Just send you an Email.

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www.hipstamp.com/store/my-stamping-ground
Snick1946
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APS Life Member

20 Jun 2021
02:14:31pm
re: Don't think about calling Ebay - You Can't

Ebay looks to be sending me a notice of payments on these so hope it all works out. Thanks for your interest.

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Snick1946
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APS Life Member

23 Jun 2021
11:41:23am
re: Don't think about calling Ebay - You Can't

One buyer paid Saturday and I mailed him his lot. No sign of it on deposits, no idea where it goes. Another resident of Hong Kong paid for three, Not selling to him as sales restricted to US only. Will mail US purchases; I even tried to bid $2 on each lot left, that isn't working either. It's a mess...

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sheepshanks
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23 Jun 2021
11:52:06am

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re: Don't think about calling Ebay - You Can't

Snick, what browser were you using on your wife's computer when you posted the items?

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Author/Postings
Members Picture
Snick1946

APS Life Member
13 Jun 2021
06:40:51pm

Ebay has completed their complete disassociation from their customers. I was on my wife's computer and went ahead and put seven items on for sale. Problem is, they were entered under some old Ebay ID. I can see what is listed but cannot be sure I will get payment, etc. I long ago forgot how to access this account and nobody can help me. I tried to send them a message but got a reply telling me I'm a 'bot'.

OK does anyone know some way to actually talk to some living worker at Ebay? Zero feedback under this old account.. so sad.

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Login to Like
this post
Brechinite

13 Jun 2021
07:23:40pm

Auctions - Approvals

re: Don't think about calling Ebay - You Can't

To list an item on ebay you must have been able to enter into that particular account.
Go back into the account and click on sales. There should be headings for messages and Account. Click on "Account" and you should find what email account is used for payments being sent to you.

Like
Login to Like
this post

"Gonnae no dae that!..........Just gonnae no!"
Members Picture
Snick1946

APS Life Member
13 Jun 2021
07:48:07pm

re: Don't think about calling Ebay - You Can't

No sales under this account as yet. I think I opened it then decided not to pursue this. Forgot all about it until now. Don't think that'd work.

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Login to Like
this post

BuckaCover.com - 80,000 covers priced 60c to $1.50 - Easy browsing 500 categories
13 Jun 2021
08:05:29pm

re: Don't think about calling Ebay - You Can't

Log back into the account you used to list the items.

"End" all the items before you get a sale. Then start over with the correct account.

Roy

Like 
5 Members
like this post.
Login to Like.

"Over 7,000 new covers coming Wednesday March 20. See my homepage for details."

www.Buckacover.com
Members Picture
1938324

14 Jun 2021
08:07:13am

Approvals

re: Don't think about calling Ebay - You Can't

I'm glad somebody brought this up. Under Ebay's new payment plan they had someone elses checking account no. for me and 2 telephone nos. I didn't recognize. Try rectifying that when the Customer Service phones have been discontinued/shut down. I had to change my checking account Pin No. at the bank and probably spent approx. 6 hrs. on this project over several days. A Dealer friend had to make multiple trips to his bank to resolve similar problems. I was very tempted to just say, "Forget it Ebay", but I sell 1 or 2 Items on Ebay every day.

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Login to Like
this post
Members Picture
Snick1946

APS Life Member
14 Jun 2021
11:21:17am

re: Don't think about calling Ebay - You Can't

'Log back into the account you used to list the items.'

No I can't. How I wound up posing listings on this rogue other account is a mystery. I spent time going over my on line entries and no I cannot figure it. This could be resolved shortly by Ebay staff, now it's not. Any bad feedback I get on this will go on the other account.

Like
Login to Like
this post
Brechinite

14 Jun 2021
11:27:56am

Auctions - Approvals

re: Don't think about calling Ebay - You Can't

""Forget it Ebay","



That is exactly what I have done. I did it the second they wanted my Bank Account details!
I didn't mind doing everything through Paypal but no way were these incompetants going to get my Bank Account details!!

Now you have to go through ebay and use their VAT number if you want to ship to the 27 European Union countries.

You are also being encouraged to use their Global Shipping Programme if you want to use their VAT number.
Like
Login to Like
this post

"Gonnae no dae that!..........Just gonnae no!"

BuckaCover.com - 80,000 covers priced 60c to $1.50 - Easy browsing 500 categories
14 Jun 2021
12:41:31pm

re: Don't think about calling Ebay - You Can't

"Don't think about calling Ebay - You Can't"



I don't know why everybody keeps saying this. I talk to them all the time on the phone. I just spent an hour on the phone with 3 different agents this morning to straighten out a complex issue (successfully). I used the "call me" request and got a call-back inside 1 minute.

I guess it could have something to do with one's seller status on ebay, but I can't answer to that.

Roy
Like
Login to Like
this post

"Over 7,000 new covers coming Wednesday March 20. See my homepage for details."

www.Buckacover.com

BuckaCover.com - 80,000 covers priced 60c to $1.50 - Easy browsing 500 categories
14 Jun 2021
12:56:29pm

re: Don't think about calling Ebay - You Can't

"Under Ebay's new payment plan they had someone elses checking account no. for me and 2 telephone nos. I didn't recognize."



Why couldn't you just log into your account, Choose "My ebay", choose "Summary" choose "Account" and edit the details you need to change?

I just did exactly that to edit a couple of details, including the phone number.

Roy
Like
Login to Like
this post

"Over 7,000 new covers coming Wednesday March 20. See my homepage for details."

www.Buckacover.com
Members Picture
Snick1946

APS Life Member
15 Jun 2021
10:49:31am

re: Don't think about calling Ebay - You Can't

Roy what number did you call? Or was this a typed reply on their site? I tried tht, they said I was a 'bot'.

PM me on this if you prefer.

Like
Login to Like
this post

BuckaCover.com - 80,000 covers priced 60c to $1.50 - Easy browsing 500 categories
15 Jun 2021
11:00:41am

re: Don't think about calling Ebay - You Can't

Log in to your account, use the "Help and Contact" link at the top of the page. Go through their FAQs etc that they use as a filter to reduce calls until you get to the "Contact us" button.

Image Not Found
(this example is after I chose help with "Managed Payments").

Clicking on the button gives me this:

Image Not Found

I use the "Have us call you" all the time.

Roy

Like
Login to Like
this post

"Over 7,000 new covers coming Wednesday March 20. See my homepage for details."

www.Buckacover.com
Members Picture
Snick1946

APS Life Member
15 Jun 2021
12:33:46pm

re: Don't think about calling Ebay - You Can't

I'm out right now. My son tels me that there HAS to be a stored password in that other computer, under Google. He thinks I can get logged in, then I can just check the payment verifications and my bank account number. Once I do I can leave these active w/o calling Ebay. Will see..

Like
Login to Like
this post
Members Picture
Snick1946

APS Life Member
19 Jun 2021
06:09:48pm

re: Don't think about calling Ebay - You Can't

Four listings out of eight sold. I was hoping this could resolve but nooo... I can't even contact the buyers of them. No luck locating some password on my computer. I do not recall leaving my bank account # so payments will sit with Ebay awhile then be sent back. Not my choice but that's where we are. By then my account will be cancelled. Not my choice but my usual account will not be affected.

Like
Login to Like
this post
Members Picture
Charlie2009

19 Jun 2021
06:48:40pm

re: Don't think about calling Ebay - You Can't

Just send you an Email.

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this post

www.hipstamp.com/sto ...
Members Picture
Snick1946

APS Life Member
20 Jun 2021
02:14:31pm

re: Don't think about calling Ebay - You Can't

Ebay looks to be sending me a notice of payments on these so hope it all works out. Thanks for your interest.

Like
Login to Like
this post
Members Picture
Snick1946

APS Life Member
23 Jun 2021
11:41:23am

re: Don't think about calling Ebay - You Can't

One buyer paid Saturday and I mailed him his lot. No sign of it on deposits, no idea where it goes. Another resident of Hong Kong paid for three, Not selling to him as sales restricted to US only. Will mail US purchases; I even tried to bid $2 on each lot left, that isn't working either. It's a mess...

Like
Login to Like
this post
Members Picture
sheepshanks

23 Jun 2021
11:52:06am

Approvals

re: Don't think about calling Ebay - You Can't

Snick, what browser were you using on your wife's computer when you posted the items?

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