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Sales, Swaps, Auction & Approvals/Auction Disc. : Question on marking invoices as shipped

 

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joshtanski
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24 Jun 2022
01:52:26pm
Its been awhile since I have sold anything. Does marking an invoice shipped send a email to the buyers so they are notified? Is there a way, when you mark as shipped, to add a note or a tracking number? I just used to SOR Messaging system to send USPS tracking numbers to my buyers - it would be nice if I could tie to the invoices to keep track of.

Thanks,
Josh
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auldstampguy
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Collector, Webmaster

24 Jun 2022
11:22:02pm
re: Question on marking invoices as shipped

Hi Josh,
When you mark an invoice as "Shipped" a notification email is sent to the buyer. I get them all the time. Laughing The system does not at the moment allow for the seller to add an extra note to the email shipped. Let's assume that we add that to the process. As the seller, where would you then want to be able to see the note that you added on shipping?

Regards ... Tim.

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joshtanski
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25 Jun 2022
09:18:27am
re: Question on marking invoices as shipped

Hi Tim,

Thanks! Right on the invoice list under or after shipped, could be on both buyer or seller list. My main use case is keeping track of tracking numbers.

Josh

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Harvey

I think, therefore I am - I think!

08 Aug 2022
06:21:28pm
re: Question on marking invoices as shipped

I'm just going to add something to this. There are a couple sellers who don't mark the invoices as shipped. If you want us to mark the item as received maybe all sellers should mark the orders as shipped when they are. I'll probably get jumped on for this but I think it's something that every seller should do. Almost all do anyway and forgetting is probably easy as well!

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"The future ain’t what it used to be. A Yogiism"
Brechinite
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Neddie Seagoon from The Telegoons

08 Aug 2022
07:20:42pm

Auctions - Approvals
re: Question on marking invoices as shipped

" forgetting is probably easy as well!"



You have hit the nail on the head there.

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"Gonnae no dae that!..........Just gonnae no!"
joesm

09 Aug 2022
06:06:01am
re: Question on marking invoices as shipped

It's not super important for the status to be posted, but as a buyer it's fun to watch the progress through the postal system. I received a lot yesterday from a seller in Canada that was in transit about 2 1/2 weeks. That's the way that it is now for U.S to Canada and back. The total turnaround time was 2 days short of a month. However, last month, I received a lot from a seller here in Florida that arrived in my mailbox in well less than 48 hours! That has to be some kind of record. Total turnaround on that one was just a few days. It wouldn't concern me if the information wasn't available, but it's a nice feature.

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HolocaustStamps

Thank you for your donation to The Holocaust Stamps Project.

09 Aug 2022
11:24:07am

Approvals
re: Question on marking invoices as shipped

Not to add to the load for Tim...

But being able to add a note to any "open" invoices would also be fantastic.

Some times I have folks I've offered to "hold it until next time" followed many months later with no purchases - or a few (one particularly egregious buyer) who I allow to roll over, then ask to pay after 9+ months with no reply, followed by an immediate single 5c purchase). Or for a buyer where I've lost a purchased stamp and offer to make it up next time.

Keeping track of these "off book" and trying not to forget them is onerous.

Any help here would be really appreciated!

Dave.

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"Thank you to all members of Stamporama who generously donate stamps to our project."

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Brechinite
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Neddie Seagoon from The Telegoons

09 Aug 2022
11:56:38am

Auctions - Approvals
re: Question on marking invoices as shipped

Aahh! Weell!

You see me being an old dinosaur. I print off every invoice, stick it in a poly sheet then stick it in a folder and put their purchases within. When someone pays it is removed from the folder, the stamps dispatched, the date posted and then put in another folder.

That way I can see who has paid who has still to pay and what stamps are in their poly sheet.

Simples!!

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"Gonnae no dae that!..........Just gonnae no!"
sheepshanks
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09 Aug 2022
01:14:11pm
re: Question on marking invoices as shipped

And now if we can get buyers to mark shipments as received, I would not be left wondering.





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Brechinite
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Neddie Seagoon from The Telegoons

09 Aug 2022
03:51:09pm

Auctions - Approvals
re: Question on marking invoices as shipped

And the next thing after that is getting buyers to mark as paid so they don't pay us TWICE!!

Big GrinBig Grin

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"Gonnae no dae that!..........Just gonnae no!"
d1stamper
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09 Aug 2022
04:01:53pm

Auctions - Approvals
re: Question on marking invoices as shipped

I do not understand why the buyer marks an invoice paid. I would think that should be the seller that marks invoices paid.


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sheepshanks
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09 Aug 2022
04:21:56pm
re: Question on marking invoices as shipped

The buyer marks the invoice paid so that the seller can check payment and release the items purchased. The seller gets an email when the payment is made advising how such was done, ie PayPal, cash, cheque etc.

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Harvey

I think, therefore I am - I think!

09 Aug 2022
06:28:55pm
re: Question on marking invoices as shipped

It takes about 30 seconds to mark a shipment as received, a little bit more if a message is left. Marking a shipment as sent or paid would be no more difficult! What's the big deal or are some of you either too busy or too lazy. It's OK to forget occasionally but we should at least make an effort!!

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"The future ain’t what it used to be. A Yogiism"
Harvey

I think, therefore I am - I think!

10 Aug 2022
04:00:37pm
re: Question on marking invoices as shipped

I assume that when I mark an order as received the seller reads any message I send with/on the notification. Two of the last four orders I have acknowledged as received have included a message saying part of the order is missing. Should I also send a separate message? I assume that all messages are read by the sellers no matter where they are. I'm not upset by the missing items, anyone can make a mistake. I just asked the seller to include them the next time they send an order.

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"The future ain’t what it used to be. A Yogiism"
cardstamp
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10 Aug 2022
04:07:38pm

Approvals
re: Question on marking invoices as shipped

In my opinion these messages that come via email and they are form letters. They are automated and it could be easy to miss any other message that was included with them - when you get them on a regular basis. I would think anything important like missing sending some items should be sent as a message here thru the message system. Did I miss anything I was suppose to send you ???

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www.hipstamp.com/store/father-son-stamps
Harvey

I think, therefore I am - I think!

10 Aug 2022
04:29:06pm
re: Question on marking invoices as shipped

No Steve, you did not. I'll send separate messages to the two sellers. It is very easy when filling a fairly large order to forget an item. It really is not a big deal, but I will send out messages to let them know! Thanks!!

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"The future ain’t what it used to be. A Yogiism"
srolfsmeier
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11 Aug 2022
09:57:14pm
re: Question on marking invoices as shipped

"I have acknowledged as received have included a message saying part of the order is missing. Should I also send a separate message? "



I recently sent two messages to a longtime seller here regarding missing material and neither was ever opened, no less responded to.
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"'That's just it,' said the Hemulen in despair. 'It's finished. There isn't a stamp, or an error that I haven't collected. Not one. What shall I do now? ''Nature study!' declares the Hemulen. 'I shall botanize'. "
Harvey

I think, therefore I am - I think!

11 Aug 2022
10:24:30pm
re: Question on marking invoices as shipped

I heard back from both sellers - great service here and things are fine!!!

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"The future ain’t what it used to be. A Yogiism"
angore
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Collector, Moderator

12 Aug 2022
07:03:26am
re: Question on marking invoices as shipped

For sellers that use Paypal, I assume they are getting notifications of payment from quite a few buyers and would alert them that something has been paid. I suspect some buyers are very quick to pay and some not so quick so it may help their time management.

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Brechinite
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Neddie Seagoon from The Telegoons

12 Aug 2022
09:57:00am

Auctions - Approvals
re: Question on marking invoices as shipped

"would alert them that something has been paid."



If everybody followed the system their would be no confusion. Short circuiting the system leads to confusion.

So READ the messages sent by the system, follow what they say and everything will be tickety-boo.

It is not rocket science or brain surgery.

However we are human (well most of us) and mistakes, errors and forgetfulness will occur.
Like
Login to Like
this post

"Gonnae no dae that!..........Just gonnae no!"
        

 

Author/Postings
Members Picture
joshtanski

24 Jun 2022
01:52:26pm

Its been awhile since I have sold anything. Does marking an invoice shipped send a email to the buyers so they are notified? Is there a way, when you mark as shipped, to add a note or a tracking number? I just used to SOR Messaging system to send USPS tracking numbers to my buyers - it would be nice if I could tie to the invoices to keep track of.

Thanks,
Josh

Like 
2 Members
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Members Picture
auldstampguy

Collector, Webmaster
24 Jun 2022
11:22:02pm

re: Question on marking invoices as shipped

Hi Josh,
When you mark an invoice as "Shipped" a notification email is sent to the buyer. I get them all the time. Laughing The system does not at the moment allow for the seller to add an extra note to the email shipped. Let's assume that we add that to the process. As the seller, where would you then want to be able to see the note that you added on shipping?

Regards ... Tim.

Like
Login to Like
this post

mncancels.org
Members Picture
joshtanski

25 Jun 2022
09:18:27am

re: Question on marking invoices as shipped

Hi Tim,

Thanks! Right on the invoice list under or after shipped, could be on both buyer or seller list. My main use case is keeping track of tracking numbers.

Josh

Like
Login to Like
this post
Harvey

I think, therefore I am - I think!

08 Aug 2022
06:21:28pm

re: Question on marking invoices as shipped

I'm just going to add something to this. There are a couple sellers who don't mark the invoices as shipped. If you want us to mark the item as received maybe all sellers should mark the orders as shipped when they are. I'll probably get jumped on for this but I think it's something that every seller should do. Almost all do anyway and forgetting is probably easy as well!

Like
Login to Like
this post

"The future ain’t what it used to be. A Yogiism"
Members Picture
Brechinite

Neddie Seagoon from The Telegoons
08 Aug 2022
07:20:42pm

Auctions - Approvals

re: Question on marking invoices as shipped

" forgetting is probably easy as well!"



You have hit the nail on the head there.

Like
Login to Like
this post

"Gonnae no dae that!..........Just gonnae no!"
joesm

09 Aug 2022
06:06:01am

re: Question on marking invoices as shipped

It's not super important for the status to be posted, but as a buyer it's fun to watch the progress through the postal system. I received a lot yesterday from a seller in Canada that was in transit about 2 1/2 weeks. That's the way that it is now for U.S to Canada and back. The total turnaround time was 2 days short of a month. However, last month, I received a lot from a seller here in Florida that arrived in my mailbox in well less than 48 hours! That has to be some kind of record. Total turnaround on that one was just a few days. It wouldn't concern me if the information wasn't available, but it's a nice feature.

Like
Login to Like
this post
HolocaustStamps

Thank you for your donation to The Holocaust Stamps Project.

09 Aug 2022
11:24:07am

Approvals

re: Question on marking invoices as shipped

Not to add to the load for Tim...

But being able to add a note to any "open" invoices would also be fantastic.

Some times I have folks I've offered to "hold it until next time" followed many months later with no purchases - or a few (one particularly egregious buyer) who I allow to roll over, then ask to pay after 9+ months with no reply, followed by an immediate single 5c purchase). Or for a buyer where I've lost a purchased stamp and offer to make it up next time.

Keeping track of these "off book" and trying not to forget them is onerous.

Any help here would be really appreciated!

Dave.

Like
Login to Like
this post

"Thank you to all members of Stamporama who generously donate stamps to our project."

holocauststampsproje ...
Members Picture
Brechinite

Neddie Seagoon from The Telegoons
09 Aug 2022
11:56:38am

Auctions - Approvals

re: Question on marking invoices as shipped

Aahh! Weell!

You see me being an old dinosaur. I print off every invoice, stick it in a poly sheet then stick it in a folder and put their purchases within. When someone pays it is removed from the folder, the stamps dispatched, the date posted and then put in another folder.

That way I can see who has paid who has still to pay and what stamps are in their poly sheet.

Simples!!

Like
Login to Like
this post

"Gonnae no dae that!..........Just gonnae no!"
Members Picture
sheepshanks

09 Aug 2022
01:14:11pm

re: Question on marking invoices as shipped

And now if we can get buyers to mark shipments as received, I would not be left wondering.





Like 
2 Members
like this post.
Login to Like.
Members Picture
Brechinite

Neddie Seagoon from The Telegoons
09 Aug 2022
03:51:09pm

Auctions - Approvals

re: Question on marking invoices as shipped

And the next thing after that is getting buyers to mark as paid so they don't pay us TWICE!!

Big GrinBig Grin

Like 
4 Members
like this post.
Login to Like.

"Gonnae no dae that!..........Just gonnae no!"
Members Picture
d1stamper

09 Aug 2022
04:01:53pm

Auctions - Approvals

re: Question on marking invoices as shipped

I do not understand why the buyer marks an invoice paid. I would think that should be the seller that marks invoices paid.


Like 
1 Member
likes this post.
Login to Like.
Members Picture
sheepshanks

09 Aug 2022
04:21:56pm

re: Question on marking invoices as shipped

The buyer marks the invoice paid so that the seller can check payment and release the items purchased. The seller gets an email when the payment is made advising how such was done, ie PayPal, cash, cheque etc.

Like
Login to Like
this post
Harvey

I think, therefore I am - I think!

09 Aug 2022
06:28:55pm

re: Question on marking invoices as shipped

It takes about 30 seconds to mark a shipment as received, a little bit more if a message is left. Marking a shipment as sent or paid would be no more difficult! What's the big deal or are some of you either too busy or too lazy. It's OK to forget occasionally but we should at least make an effort!!

Like 
4 Members
like this post.
Login to Like.

"The future ain’t what it used to be. A Yogiism"
Harvey

I think, therefore I am - I think!

10 Aug 2022
04:00:37pm

re: Question on marking invoices as shipped

I assume that when I mark an order as received the seller reads any message I send with/on the notification. Two of the last four orders I have acknowledged as received have included a message saying part of the order is missing. Should I also send a separate message? I assume that all messages are read by the sellers no matter where they are. I'm not upset by the missing items, anyone can make a mistake. I just asked the seller to include them the next time they send an order.

Like
Login to Like
this post

"The future ain’t what it used to be. A Yogiism"
Members Picture
cardstamp

10 Aug 2022
04:07:38pm

Approvals

re: Question on marking invoices as shipped

In my opinion these messages that come via email and they are form letters. They are automated and it could be easy to miss any other message that was included with them - when you get them on a regular basis. I would think anything important like missing sending some items should be sent as a message here thru the message system. Did I miss anything I was suppose to send you ???

Like 
1 Member
likes this post.
Login to Like.

www.hipstamp.com/sto ...
Harvey

I think, therefore I am - I think!

10 Aug 2022
04:29:06pm

re: Question on marking invoices as shipped

No Steve, you did not. I'll send separate messages to the two sellers. It is very easy when filling a fairly large order to forget an item. It really is not a big deal, but I will send out messages to let them know! Thanks!!

Like
Login to Like
this post

"The future ain’t what it used to be. A Yogiism"
Members Picture
srolfsmeier

11 Aug 2022
09:57:14pm

re: Question on marking invoices as shipped

"I have acknowledged as received have included a message saying part of the order is missing. Should I also send a separate message? "



I recently sent two messages to a longtime seller here regarding missing material and neither was ever opened, no less responded to.
Like
Login to Like
this post

"'That's just it,' said the Hemulen in despair. 'It's finished. There isn't a stamp, or an error that I haven't collected. Not one. What shall I do now? ''Nature study!' declares the Hemulen. 'I shall botanize'. "
Harvey

I think, therefore I am - I think!

11 Aug 2022
10:24:30pm

re: Question on marking invoices as shipped

I heard back from both sellers - great service here and things are fine!!!

Like
Login to Like
this post

"The future ain’t what it used to be. A Yogiism"
Members Picture
angore

Collector, Moderator
12 Aug 2022
07:03:26am

re: Question on marking invoices as shipped

For sellers that use Paypal, I assume they are getting notifications of payment from quite a few buyers and would alert them that something has been paid. I suspect some buyers are very quick to pay and some not so quick so it may help their time management.

Like
Login to Like
this post

"Stamp Collecting is a many splendored thing"
Members Picture
Brechinite

Neddie Seagoon from The Telegoons
12 Aug 2022
09:57:00am

Auctions - Approvals

re: Question on marking invoices as shipped

"would alert them that something has been paid."



If everybody followed the system their would be no confusion. Short circuiting the system leads to confusion.

So READ the messages sent by the system, follow what they say and everything will be tickety-boo.

It is not rocket science or brain surgery.

However we are human (well most of us) and mistakes, errors and forgetfulness will occur.
Like
Login to Like
this post

"Gonnae no dae that!..........Just gonnae no!"
        

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