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General Philatelic/Gen. Discussion : StampSmarter technical support?

 

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dell4c

20 Feb 2025
09:44:18pm

Approvals
Is there a contact for this now that Don is gone? Specificly the auction software he provided during covid.

Thanks
Bob

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Webpaper

In loving memory of Carol, my wife for 52 years.

20 Feb 2025
11:36:39pm
re: StampSmarter technical support?

Based on the auction page it appears they are having site problems.
https://stampsmarter.org/AuctionFiles/C ...





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www.hipstamp.com/store/webpaper
MikeL
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21 Feb 2025
08:32:03am
re: StampSmarter technical support?

Have you contacted Stamp Smarter staff using the [ CONNECT ] button on the Stamp Smarter home page?

That is the correct way to report problems or ask questions about the Stamp Smarter site and services.

Please contact us directly. While we are occasionally here at Stamp O Rama, we do not monitor this forum for problems about Stamp Smarter.

MikeL


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jbaxter5256
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21 Feb 2025
10:09:05am
re: StampSmarter technical support?

There were many sites across the internet that were not reachable completely during an internet outage yesterday that started at 9:20AM CST. As of 11:00 PM last night everything that I use was finally responding although in some cases I had to do 2-3 connections before I could get proper responses flowing on secure connections. A noteworthy site that was completely down for me was www.bing.com. Interestingly the Office365 portal site portal.office.com would do sign-ins but would not respond at all once signed into using my Microsoft account and the Microsoft authenticator app. Issues were present whether I used my AT&T home fiber connection or the T-Mobile cell connection on my iPhone.

I did see some messages yesterday about internet outages associated with Comcast and AT&T hosted DNS services. Google facilities were working and Bank of America accounts would work but Wells Fargo would never respond.

All seems good today and clients are reporting the the Safari browser is working now whereas yesterday they could not get it to work at all although Chrome would operate, probably because of resources required for validating secure connections working incompletely.

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MikeL
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21 Feb 2025
10:19:25am
re: StampSmarter technical support?

jbaxter5256:

What does your post have to do with this thread? This thread has nothing to do with random internet problems.

Please stay on point with your posts and do not hijack threads that are trying to solve someone else's problem.

Thank you.
MikeL

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Harvey
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Back when I had a bunch! I think, therefore I am - I think! Descartes, sort of!

21 Feb 2025
11:01:10am
re: StampSmarter technical support?

"Please stay on point with your posts and do not hijack threads that are trying to solve someone else's problem."


I should probably keep my mouth shut, that's hard for me to do, but that's a bit mean!
Maybe StampSmarter was down, or even if it wasn't, the post sorta' applies. We should really try to be a bit nicer on this site, if you notice there are quite a few people who don't post any more. I've considered that myself on a few occasions but sometimes I only have you people to talk about things to!
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"As anyone who has ever been around a cat for any length of time well knows cats have enormous patience with the limitations of the humankind."
1899
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21 Feb 2025
01:27:59pm
re: StampSmarter technical support?

@MikeL

Well said sir!

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Author/Postings
dell4c

20 Feb 2025
09:44:18pm

Approvals

Is there a contact for this now that Don is gone? Specificly the auction software he provided during covid.

Thanks
Bob

Like
Login to Like
this post
Webpaper

In loving memory of Carol, my wife for 52 years.

20 Feb 2025
11:36:39pm

re: StampSmarter technical support?

Based on the auction page it appears they are having site problems.
https://stampsmarter.org/AuctionFiles/C ...





Like
Login to Like
this post

www.hipstamp.com/sto ...
Members Picture
MikeL

21 Feb 2025
08:32:03am

re: StampSmarter technical support?

Have you contacted Stamp Smarter staff using the [ CONNECT ] button on the Stamp Smarter home page?

That is the correct way to report problems or ask questions about the Stamp Smarter site and services.

Please contact us directly. While we are occasionally here at Stamp O Rama, we do not monitor this forum for problems about Stamp Smarter.

MikeL


Like 
2 Members
like this post.
Login to Like.
Members Picture
jbaxter5256

21 Feb 2025
10:09:05am

re: StampSmarter technical support?

There were many sites across the internet that were not reachable completely during an internet outage yesterday that started at 9:20AM CST. As of 11:00 PM last night everything that I use was finally responding although in some cases I had to do 2-3 connections before I could get proper responses flowing on secure connections. A noteworthy site that was completely down for me was www.bing.com. Interestingly the Office365 portal site portal.office.com would do sign-ins but would not respond at all once signed into using my Microsoft account and the Microsoft authenticator app. Issues were present whether I used my AT&T home fiber connection or the T-Mobile cell connection on my iPhone.

I did see some messages yesterday about internet outages associated with Comcast and AT&T hosted DNS services. Google facilities were working and Bank of America accounts would work but Wells Fargo would never respond.

All seems good today and clients are reporting the the Safari browser is working now whereas yesterday they could not get it to work at all although Chrome would operate, probably because of resources required for validating secure connections working incompletely.

Like 
4 Members
like this post.
Login to Like.
Members Picture
MikeL

21 Feb 2025
10:19:25am

re: StampSmarter technical support?

jbaxter5256:

What does your post have to do with this thread? This thread has nothing to do with random internet problems.

Please stay on point with your posts and do not hijack threads that are trying to solve someone else's problem.

Thank you.
MikeL

Like
Login to Like
this post

Back when I had a bunch! I think, therefore I am - I think! Descartes, sort of!
21 Feb 2025
11:01:10am

re: StampSmarter technical support?

"Please stay on point with your posts and do not hijack threads that are trying to solve someone else's problem."


I should probably keep my mouth shut, that's hard for me to do, but that's a bit mean!
Maybe StampSmarter was down, or even if it wasn't, the post sorta' applies. We should really try to be a bit nicer on this site, if you notice there are quite a few people who don't post any more. I've considered that myself on a few occasions but sometimes I only have you people to talk about things to!
Like 
8 Members
like this post.
Login to Like.

"As anyone who has ever been around a cat for any length of time well knows cats have enormous patience with the limitations of the humankind."
Members Picture
1899

21 Feb 2025
01:27:59pm

re: StampSmarter technical support?

@MikeL

Well said sir!

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