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Club Business & Announcements/Tech Advice : Is anyone getting duplicate emails from the Discussion Board?

 

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auldstampguy
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Tim
Collector, Webmaster

09 Apr 2015
09:00:36pm
Hi Everyone,
One of our members has contacted me about getting duplicate posting notification emails from the Discussion Board. Is anyone else seeing similar duplicate Discussion Board emails?

Regards ... Tim.
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DouglasGPerry
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APS Member #196859

09 Apr 2015
09:17:35pm
re: Is anyone getting duplicate emails from the Discussion Board?

No. It's possible that the member is mistaking a second email containing an update as a duplicate. Since one would have to open the email and read to the end to see the update, it would be an easy mistake to make.

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d1stamper
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09 Apr 2015
09:24:25pm

Auctions - Approvals
re: Is anyone getting duplicate emails from the Discussion Board?

Yes I have been getting duplicate triplicate posts as well as duplicate notifications of stamps sold.

There was no email in the AM but when I turned on my computer after supper I had 133 emails from SOR many duplicates.

Looks like there was a hiccup in the system today.

Doug

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lisagrant87
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It is during our darkest moments that we must focus to see the light. - Aristotle Onassis

09 Apr 2015
09:49:10pm
re: Is anyone getting duplicate emails from the Discussion Board?

This afternoon there was a problem. I was getting 4-8 copies of each post. It seems to have resolved itself.

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"I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel. - Maya Angelou"

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michael78651

09 Apr 2015
10:34:21pm
re: Is anyone getting duplicate emails from the Discussion Board?

I am not getting duplicate emails from SOR.

I was trying to find the time that a problem occurred when I was trying to post a reply in the Discussion Board. The system locked up on me for quite a while, then it went back to normal. I saw that KHJ had posted a reply to the same post 1 second before me. I can't find it now.

However, I tried to create a new posting after that. It was about the tracking web site. When I tried to post it, the system locked up on me. I thought maybe I was having problems with the internet, but it was only SOR where I had a problem.

I came back to SOR maybe ten minutes later, and was able to create and save the new post. That was around 11:17 AM Central time. So, all of this started around 11:00 AM Central Time.

I don't know if that helps.

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michael78651

09 Apr 2015
10:40:05pm
re: Is anyone getting duplicate emails from the Discussion Board?

Ok, I found it. The replies were on the Belgium P6 Newspaper Stamp thread.

My reply posted at 10:32:18am Central Time. KHJ was 1 second prior. That's when the system locked up until about 45 minutes later.

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CapeStampMan
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Mike

09 Apr 2015
10:42:39pm
re: Is anyone getting duplicate emails from the Discussion Board?

I just checked my emails and everything is normal down here. Maybe the Internet likes the sunshine more than what's available up north.
Mike

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auldstampguy
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Tim
Collector, Webmaster

09 Apr 2015
11:00:36pm
re: Is anyone getting duplicate emails from the Discussion Board?

Thanks everyone. That helps. I'll take a look in the error logs tomorrow around to times that you mention.

Regards ... Tim


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"Isaac Asimov once said if his doctor told him he was dying, he wouldn’t lament, he would just type a little faster. "

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roy
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BuckaCover.com - 80,000 covers priced 60c to $1.50 - Easy browsing 500 categories

10 Apr 2015
05:46:42am
re: Is anyone getting duplicate emails from the Discussion Board?

Our hosting service had a major outage yesterday afternoon that took a few hours to repair. This is from their website:

"There are still a few systems currently down that were effected by the power unit which has since been repaired. Phone systems are down temporarily do to a serial card failure."



Looks like the power unit not only did not supply power, but it fried a few ports on various machines. I think Stamporama was out for less than an hour, but one of my other servers was gone for about 5 hours.

Roy

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snowy12
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10 Apr 2015
08:53:25am

Auctions
re: Is anyone getting duplicate emails from the Discussion Board?

ALL my email is duplicated ?????
Brian

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auldstampguy
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Tim
Collector, Webmaster

10 Apr 2015
01:32:32pm
re: Is anyone getting duplicate emails from the Discussion Board?

Brian,
Please let me know if it is still coming through duplicated tomorrow.

Regards ... Tim

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"Isaac Asimov once said if his doctor told him he was dying, he wouldn’t lament, he would just type a little faster. "

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d1stamper
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10 Apr 2015
01:48:56pm

Auctions - Approvals
re: Is anyone getting duplicate emails from the Discussion Board?

I am still getting duplicate emails of Invoices I created. Today one was received at 9:25 AM and the next was received at 1:40PM.

I have not been to my Invoices since yesterday.

Doug

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auldstampguy
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Tim
Collector, Webmaster

10 Apr 2015
07:30:16pm
re: Is anyone getting duplicate emails from the Discussion Board?

Doug,
Please let me know if you get more dups tomorrow,

Tim

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"Isaac Asimov once said if his doctor told him he was dying, he wouldn’t lament, he would just type a little faster. "

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d1stamper
Members Picture


11 Apr 2015
08:09:21pm

Auctions - Approvals
re: Is anyone getting duplicate emails from the Discussion Board?

Tim

I received the same invoice notification today @ 7:40 PM.

I have lost track of how many times I received the same email about the same invoice in the last few days.

Doug

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John Macco
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Astrophilatelist- Space Cover Collector

12 Apr 2015
07:38:13am
re: Is anyone getting duplicate emails from the Discussion Board?

I was getting a duplicate message email and when I clicked on it, no message was there.

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d1stamper
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12 Apr 2015
02:41:58pm

Auctions - Approvals
re: Is anyone getting duplicate emails from the Discussion Board?

Tim

I just received the same emil notification of an invoice at 2:25 PM Sunday April 12.

I keep getting the same email each day for the last 4 days, without having looking at my invoices.

Doug

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auldstampguy
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Tim
Collector, Webmaster

12 Apr 2015
09:12:43pm
re: Is anyone getting duplicate emails from the Discussion Board?

Doug, Brian and Lisa,
Could you please send me an example of a duplicate email?

Regards ... Tim

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"Isaac Asimov once said if his doctor told him he was dying, he wouldn’t lament, he would just type a little faster. "

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Patches
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Liz

12 Apr 2015
09:42:07pm

Auctions
re: Is anyone getting duplicate emails from the Discussion Board?

Tim I have had similar experiences in the past where I will get multiple copies of the same email.

I found it wasn't the Stamporama server at all, but my own server that wasn't deleting or picking up that the email had already been sent and it was staying on the server as an unread email.

I have my email preferences set up on my server to delete the email once it has been sent to me. Otherwise over time I will get a notice from the server saying my box is full and emails will bounce back to the sender. I am limited to a certain amount of storage space on the server.

To fix the problem of duplicate emails when they happen I go into my email account at the server through Webmail, delete the problem email and then I never receive another copy of it from that point on.

Does this make sense at all?

Liz

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d1stamper
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12 Apr 2015
10:40:10pm

Auctions - Approvals
re: Is anyone getting duplicate emails from the Discussion Board?

Liz

This does make sense, but I keep getting the same email for the last 3 or 4 days.

It is the only email that I keep getting. I do not get other emails being duplicated.

Doug

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Patches
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Liz

12 Apr 2015
11:22:58pm

Auctions
re: Is anyone getting duplicate emails from the Discussion Board?

Doug - Have you tried going into your email account through webmail to see if that one particular email is sitting there? If it is, delete it and see if you get it sent to you again. If you do, then you would know for certain that it is the Stamporama server who is sending out duplicate emails.

????? Just a suggestion
Liz

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auldstampguy
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Tim
Collector, Webmaster

16 Apr 2015
08:40:30pm
re: Is anyone getting duplicate emails from the Discussion Board?

I have adjusted the timing of the program that sends out the email notifications. Please let me know if you are still getting duplicate emails. I'm particularly interested to know if the duplicates are only from Discussion Board Notifications, or are you getting duplicate emails from the Auction, Approvals, SOR Message notifications?

Regards ... Tim.


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"Isaac Asimov once said if his doctor told him he was dying, he wouldn’t lament, he would just type a little faster. "

mncancels.org
lisagrant87
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It is during our darkest moments that we must focus to see the light. - Aristotle Onassis

17 Apr 2015
07:18:49am
re: Is anyone getting duplicate emails from the Discussion Board?

Seems better to me!

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"I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel. - Maya Angelou"

lisaslunacy.com
cdj1122
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Silence in the face of adversity is the father of complicity and collusion, the first cousins of conspiracy..

01 May 2015
02:28:06am
re: Is anyone getting duplicate emails from the Discussion Board?

Yes, and it has been happening with certain seller's notifications, most recently yesterda from Dave Parsens.
I just ignore the duplicate message.

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".... You may think you understood what you thought I said, but I'm not sure you realize that what you think you heard is not what I thought I meant. .... "
auldstampguy
Members Picture


Tim
Collector, Webmaster

01 May 2015
06:25:00pm
re: Is anyone getting duplicate emails from the Discussion Board?

Hi Charlie,
Were you buying off the Auction or the Approvals and were you buying a number of items (especially if they were Approvals)?

Regards ... Tim.

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"Isaac Asimov once said if his doctor told him he was dying, he wouldn’t lament, he would just type a little faster. "

mncancels.org
Guthrum
Members Picture


01 May 2015
07:12:38pm
re: Is anyone getting duplicate emails from the Discussion Board?

Yes, and I have mentioned it by PM to the person whose duplicate emails crop up quite regularly, in case s/he was unaware of it. These are not just re auction or trading/selling, nor are they (always) edited versions of previous responses. As has been said, it's a small matter, but it is out there.

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Author/Postings
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auldstampguy

Tim
Collector, Webmaster
09 Apr 2015
09:00:36pm

Hi Everyone,
One of our members has contacted me about getting duplicate posting notification emails from the Discussion Board. Is anyone else seeing similar duplicate Discussion Board emails?

Regards ... Tim.

Like
Login to Like
this post

"Isaac Asimov once said if his doctor told him he was dying, he wouldn’t lament, he would just type a little faster. "

mncancels.org
Members Picture
DouglasGPerry

APS Member #196859
09 Apr 2015
09:17:35pm

re: Is anyone getting duplicate emails from the Discussion Board?

No. It's possible that the member is mistaking a second email containing an update as a duplicate. Since one would have to open the email and read to the end to see the update, it would be an easy mistake to make.

Like
Login to Like
this post

"All hobbies are absurd to those on the outside, and a joy to those within."
Members Picture
d1stamper

09 Apr 2015
09:24:25pm

Auctions - Approvals

re: Is anyone getting duplicate emails from the Discussion Board?

Yes I have been getting duplicate triplicate posts as well as duplicate notifications of stamps sold.

There was no email in the AM but when I turned on my computer after supper I had 133 emails from SOR many duplicates.

Looks like there was a hiccup in the system today.

Doug

Like
Login to Like
this post

It is during our darkest moments that we must focus to see the light. - Aristotle Onassis
09 Apr 2015
09:49:10pm

re: Is anyone getting duplicate emails from the Discussion Board?

This afternoon there was a problem. I was getting 4-8 copies of each post. It seems to have resolved itself.

Like
Login to Like
this post

"I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel. - Maya Angelou"

lisaslunacy.com
michael78651

09 Apr 2015
10:34:21pm

re: Is anyone getting duplicate emails from the Discussion Board?

I am not getting duplicate emails from SOR.

I was trying to find the time that a problem occurred when I was trying to post a reply in the Discussion Board. The system locked up on me for quite a while, then it went back to normal. I saw that KHJ had posted a reply to the same post 1 second before me. I can't find it now.

However, I tried to create a new posting after that. It was about the tracking web site. When I tried to post it, the system locked up on me. I thought maybe I was having problems with the internet, but it was only SOR where I had a problem.

I came back to SOR maybe ten minutes later, and was able to create and save the new post. That was around 11:17 AM Central time. So, all of this started around 11:00 AM Central Time.

I don't know if that helps.

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michael78651

09 Apr 2015
10:40:05pm

re: Is anyone getting duplicate emails from the Discussion Board?

Ok, I found it. The replies were on the Belgium P6 Newspaper Stamp thread.

My reply posted at 10:32:18am Central Time. KHJ was 1 second prior. That's when the system locked up until about 45 minutes later.

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CapeStampMan

Mike
09 Apr 2015
10:42:39pm

re: Is anyone getting duplicate emails from the Discussion Board?

I just checked my emails and everything is normal down here. Maybe the Internet likes the sunshine more than what's available up north.
Mike

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"It's been 7 years now, since I joined a support group for procrastinators. We haven't met yet..."
Members Picture
auldstampguy

Tim
Collector, Webmaster
09 Apr 2015
11:00:36pm

re: Is anyone getting duplicate emails from the Discussion Board?

Thanks everyone. That helps. I'll take a look in the error logs tomorrow around to times that you mention.

Regards ... Tim


Like
Login to Like
this post

"Isaac Asimov once said if his doctor told him he was dying, he wouldn’t lament, he would just type a little faster. "

mncancels.org

BuckaCover.com - 80,000 covers priced 60c to $1.50 - Easy browsing 500 categories
10 Apr 2015
05:46:42am

re: Is anyone getting duplicate emails from the Discussion Board?

Our hosting service had a major outage yesterday afternoon that took a few hours to repair. This is from their website:

"There are still a few systems currently down that were effected by the power unit which has since been repaired. Phone systems are down temporarily do to a serial card failure."



Looks like the power unit not only did not supply power, but it fried a few ports on various machines. I think Stamporama was out for less than an hour, but one of my other servers was gone for about 5 hours.

Roy

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"Over 7,000 new covers coming Wednesday March 20. See my homepage for details."

www.Buckacover.com
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snowy12

10 Apr 2015
08:53:25am

Auctions

re: Is anyone getting duplicate emails from the Discussion Board?

ALL my email is duplicated ?????
Brian

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auldstampguy

Tim
Collector, Webmaster
10 Apr 2015
01:32:32pm

re: Is anyone getting duplicate emails from the Discussion Board?

Brian,
Please let me know if it is still coming through duplicated tomorrow.

Regards ... Tim

Like
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this post

"Isaac Asimov once said if his doctor told him he was dying, he wouldn’t lament, he would just type a little faster. "

mncancels.org
Members Picture
d1stamper

10 Apr 2015
01:48:56pm

Auctions - Approvals

re: Is anyone getting duplicate emails from the Discussion Board?

I am still getting duplicate emails of Invoices I created. Today one was received at 9:25 AM and the next was received at 1:40PM.

I have not been to my Invoices since yesterday.

Doug

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auldstampguy

Tim
Collector, Webmaster
10 Apr 2015
07:30:16pm

re: Is anyone getting duplicate emails from the Discussion Board?

Doug,
Please let me know if you get more dups tomorrow,

Tim

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this post

"Isaac Asimov once said if his doctor told him he was dying, he wouldn’t lament, he would just type a little faster. "

mncancels.org
Members Picture
d1stamper

11 Apr 2015
08:09:21pm

Auctions - Approvals

re: Is anyone getting duplicate emails from the Discussion Board?

Tim

I received the same invoice notification today @ 7:40 PM.

I have lost track of how many times I received the same email about the same invoice in the last few days.

Doug

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John Macco

Astrophilatelist- Space Cover Collector
12 Apr 2015
07:38:13am

re: Is anyone getting duplicate emails from the Discussion Board?

I was getting a duplicate message email and when I clicked on it, no message was there.

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d1stamper

12 Apr 2015
02:41:58pm

Auctions - Approvals

re: Is anyone getting duplicate emails from the Discussion Board?

Tim

I just received the same emil notification of an invoice at 2:25 PM Sunday April 12.

I keep getting the same email each day for the last 4 days, without having looking at my invoices.

Doug

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auldstampguy

Tim
Collector, Webmaster
12 Apr 2015
09:12:43pm

re: Is anyone getting duplicate emails from the Discussion Board?

Doug, Brian and Lisa,
Could you please send me an example of a duplicate email?

Regards ... Tim

Like
Login to Like
this post

"Isaac Asimov once said if his doctor told him he was dying, he wouldn’t lament, he would just type a little faster. "

mncancels.org
Members Picture
Patches

Liz
12 Apr 2015
09:42:07pm

Auctions

re: Is anyone getting duplicate emails from the Discussion Board?

Tim I have had similar experiences in the past where I will get multiple copies of the same email.

I found it wasn't the Stamporama server at all, but my own server that wasn't deleting or picking up that the email had already been sent and it was staying on the server as an unread email.

I have my email preferences set up on my server to delete the email once it has been sent to me. Otherwise over time I will get a notice from the server saying my box is full and emails will bounce back to the sender. I am limited to a certain amount of storage space on the server.

To fix the problem of duplicate emails when they happen I go into my email account at the server through Webmail, delete the problem email and then I never receive another copy of it from that point on.

Does this make sense at all?

Liz

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d1stamper

12 Apr 2015
10:40:10pm

Auctions - Approvals

re: Is anyone getting duplicate emails from the Discussion Board?

Liz

This does make sense, but I keep getting the same email for the last 3 or 4 days.

It is the only email that I keep getting. I do not get other emails being duplicated.

Doug

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this post
Members Picture
Patches

Liz
12 Apr 2015
11:22:58pm

Auctions

re: Is anyone getting duplicate emails from the Discussion Board?

Doug - Have you tried going into your email account through webmail to see if that one particular email is sitting there? If it is, delete it and see if you get it sent to you again. If you do, then you would know for certain that it is the Stamporama server who is sending out duplicate emails.

????? Just a suggestion
Liz

Like
Login to Like
this post
Members Picture
auldstampguy

Tim
Collector, Webmaster
16 Apr 2015
08:40:30pm

re: Is anyone getting duplicate emails from the Discussion Board?

I have adjusted the timing of the program that sends out the email notifications. Please let me know if you are still getting duplicate emails. I'm particularly interested to know if the duplicates are only from Discussion Board Notifications, or are you getting duplicate emails from the Auction, Approvals, SOR Message notifications?

Regards ... Tim.


Like
Login to Like
this post

"Isaac Asimov once said if his doctor told him he was dying, he wouldn’t lament, he would just type a little faster. "

mncancels.org

It is during our darkest moments that we must focus to see the light. - Aristotle Onassis
17 Apr 2015
07:18:49am

re: Is anyone getting duplicate emails from the Discussion Board?

Seems better to me!

Like
Login to Like
this post

"I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel. - Maya Angelou"

lisaslunacy.com

Silence in the face of adversity is the father of complicity and collusion, the first cousins of conspiracy..
01 May 2015
02:28:06am

re: Is anyone getting duplicate emails from the Discussion Board?

Yes, and it has been happening with certain seller's notifications, most recently yesterda from Dave Parsens.
I just ignore the duplicate message.

Like
Login to Like
this post

".... You may think you understood what you thought I said, but I'm not sure you realize that what you think you heard is not what I thought I meant. .... "
Members Picture
auldstampguy

Tim
Collector, Webmaster
01 May 2015
06:25:00pm

re: Is anyone getting duplicate emails from the Discussion Board?

Hi Charlie,
Were you buying off the Auction or the Approvals and were you buying a number of items (especially if they were Approvals)?

Regards ... Tim.

Like
Login to Like
this post

"Isaac Asimov once said if his doctor told him he was dying, he wouldn’t lament, he would just type a little faster. "

mncancels.org
Members Picture
Guthrum

01 May 2015
07:12:38pm

re: Is anyone getting duplicate emails from the Discussion Board?

Yes, and I have mentioned it by PM to the person whose duplicate emails crop up quite regularly, in case s/he was unaware of it. These are not just re auction or trading/selling, nor are they (always) edited versions of previous responses. As has been said, it's a small matter, but it is out there.

Like
Login to Like
this post
        

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