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Club Business & Announcements/Tech Advice : My emails FROM Stamporama (invoicing, discussion board, etc.) are bouncing back - How do I correct the issue?

 

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Patches
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Liz

08 Sep 2015
11:57:00am

Auctions

Yesterday and today I have been receiving the following messages on Stamporama through the Message Board -

"Your Emails have bounced back more than five times. Emails will not be sent but the email content is included in this message. If you don't want these messages sent, correct the email bounce back issue or set the flag in your membership profile to turn them off."


HOW DO I CORRECT THE EMAIL BOUNCE BACK ISSUE?


Liz
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roy
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BuckaCover.com - 80,000 covers priced 60c to $1.50 - Easy browsing 500 categories

08 Sep 2015
02:53:01pm
re: My emails FROM Stamporama (invoicing, discussion board, etc.) are bouncing back - How do I correct the issue?

This is going to have to wait for Tim's return, as we need to find out WHY the emails are bouncing back, and I don't know what email account the bouncebacks are going to.

I'll try sending you a PM to see if it comes back.

The thing you can do at your end is to put stamporama.com on your "whitelist" on your email account. I.e. allow all emails from *@stamporama.com, regardless of whether your system thinks it is spam.

Roy

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Liz

09 Sep 2015
12:10:17am

Auctions
re: My emails FROM Stamporama (invoicing, discussion board, etc.) are bouncing back - How do I correct the issue?

OK Roy - I forgot that Tim is away.

The problem seems to have started 7 Sep 2015 19-10-01. There have been ten bounce back messages since then, all from the discussion board. There are no other bounce back messages from invoicing, Approval Book sales or personal messages from other members. I have no auctions listed at the moment and I won't list in the auction until I figure out what is going on with these bounce back notices. I do however, have quite a few Approval Books listed. I'll check to make sure that there are no items showing from these books to be invoiced, although I've received no email notices re sales of items from the books.

On the Stamporama message board, the messages are showing as coming from Admin Admin (ADMIN) and then there was a regular message from you. Haven't seen a bounce back notice for your message YET.

I'll try to figure out what you mean by 'white list'. There are no emails from Stamporama in my spam folder (lots of others though) and I think I have it set on my server that ALL emails come through for me to decide if they are spam or not.

Liz

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Patches
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Liz

09 Sep 2015
12:15:43am

Auctions
re: My emails FROM Stamporama (invoicing, discussion board, etc.) are bouncing back - How do I correct the issue?

CORRECTION

I received a message from you Roy on 8 Sep 2015 at 14-53-19 showing it came from Roy Lingen and then I received a bounce back message from Admin Admin (ADMIN) on 8 Sept 2015 at 15-10-01.

Liz

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Patches
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Liz

09 Sep 2015
12:26:54am

Auctions
re: My emails FROM Stamporama (invoicing, discussion board, etc.) are bouncing back - How do I correct the issue?

ROY - mailsvr at stamporama.com is already on my safe senders list and is NOT on my blocked senders list.

mailsvr is the address showing as the sender for previous Stamorama Discussion Board emails that I still have showing in my incoming emails prior to 7 Sep 2015.

I have now added *stamporama.com on my safe senders list.

Thanks Roy - will see if additional safe sender entry works Happy

Liz

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Patches
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Liz

09 Sep 2015
01:47:33am

Auctions
re: My emails FROM Stamporama (invoicing, discussion board, etc.) are bouncing back - How do I correct the issue?

Adding additional entry to allow all *stamporama.com emails DID NOT work.
I also changed settings on Telus email to keep all messages on server for 10 days.
No email message appear to be getting through to Telus email server from Stamporama as nothing is appearing in incoming, spam or junk email folders on Webmail.

Could Stamporama be blacklisted with Telus for some reason?

Will wait for Tim to return...... I'm completely puzzled with this problem.

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Jansimon
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collector, seller, MT member

09 Sep 2015
02:05:26am

Approvals
re: My emails FROM Stamporama (invoicing, discussion board, etc.) are bouncing back - How do I correct the issue?

I have the same problem with gmail. All of a sudden it started to bounce. this is the third time it happens, earlier errors could somehow be fixed by Tim. I have now switched to yahoo and that seems to work. For the time being at least.

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Jansimon
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collector, seller, MT member

09 Sep 2015
08:17:55am

Approvals
re: My emails FROM Stamporama (invoicing, discussion board, etc.) are bouncing back - How do I correct the issue?

Here is the explanation Tim gave the last time this happened (about 3 weeks ago):

"The problem is that sometimes the email system pushes out too many emails. There is a limit set on this new server that we didn't have on the old server. It is not an unreasonable limit and is there for good reasons. I need to make some adjustments. I'll fix your situation as soon as I have corrected the problem."



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cdj1122
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Silence in the face of adversity is the father of complicity and collusion, the first cousins of conspiracy..

09 Sep 2015
10:21:00am
re: My emails FROM Stamporama (invoicing, discussion board, etc.) are bouncing back - How do I correct the issue?

As of this morning I have been getting StampoRama messages through Yahoo.
If that helps.

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".... You may think you understood what you thought I said, but I'm not sure you realize that what you think you heard is not what I thought I meant. .... "
grorod
Members Picture


09 Sep 2015
01:42:09pm
re: My emails FROM Stamporama (invoicing, discussion board, etc.) are bouncing back - How do I correct the issue?

I go to the members area, click on the Members e-mail problems, then click on the "clear my e-mail filter"
this is the list of members whose names are on the list to clear:
1106
1902BenFranklin
adam31415926
AdmiralClink
alyn
Andrews
bbstamps
BIGGIE6336
bobby1948
bobgggg
bobstew617
Brechinite
bulldog
Cactusjack
cardstamp
cjmajor
ConnieB
cpconway
d1stamper
Dambrovski
dani20
DaveRace
DavidG
dudley3
elidstrom
Freeshipping2015
gehamel
Geordie
Grampaone87
Guthrum
HIARGIUS
ingunam
jaabpoel
jahayward
JCBatty
jkm0644
jozep
kam41566
kentallpines
Kiwi
lisagrant87
loganjerryjoplin
lokos
mbo1142
melyov
meostamps
Merv
michael78651
MikesStamps
Misterstamper
moe
OLDPAUL
OLEPAPPY
Patches
pedroguy
phamtom109
PhilaStore
Philatarium
philatelia
redmc3
Rgbrito
richardford999
ronnya
sahturtle
SeawayMa
siem
Soundcrest
stamps4me
Stevo45
teisler
Terry
timauld
Tommy73
waltb
warbaby43702
wigalso
Zipper

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mbo1142
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I thought I was wrong once, but I was mistaken.

09 Sep 2015
05:32:37pm
re: My emails FROM Stamporama (invoicing, discussion board, etc.) are bouncing back - How do I correct the issue?

Since I am 1 beer short of a six pack, what exactly does "After looking at the list of Usernames on the left, if you feel that your Username is listed here incorrectly and would like to clear your email address from the filter on outgoing emails, please press the following button." My Username is listed, but I am having no problems receiving emails. What will happen if I press the button to clear my email field?

Mel

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BobbyBarnhart
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They who would give up essential Liberty, to purchase a little temporary Safety, deserve neither Liberty nor Safety. -Benjamin Franklin

09 Sep 2015
05:45:35pm
re: My emails FROM Stamporama (invoicing, discussion board, etc.) are bouncing back - How do I correct the issue?

mel

That list was prepared by Tim at a time when there were mega issues with the email function. I am also on the list, but my problems have long been resolved. Don't be concerned (go look for that lost beer, much more important at the momentBig Grin)

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"The only thing necessary for the triumph of evil is for good men to do nothing. -Edmund Burke"

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Patches
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Liz

09 Sep 2015
08:06:58pm

Auctions
re: My emails FROM Stamporama (invoicing, discussion board, etc.) are bouncing back - How do I correct the issue?

I did that Grorod and now my name does not appear on that list. When I checked yesterday my name was not on that list. This problem with my emails from Stamporama has just cropped up in the past few days.

I'm just waiting until Tim returns from his holiday and then will try to address the problem.

In the meantime at least the bounced messages are appearing on the Message Board so I can see messages being sent to me from a member regarding invoicing, payment or purchases.

Liz

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Patches
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Liz

09 Sep 2015
08:12:17pm

Auctions
re: My emails FROM Stamporama (invoicing, discussion board, etc.) are bouncing back - How do I correct the issue?

Big kudos to Grorod. My emails from Stamporama are now coming through to me and I don't think they're bouncing back to Stamporama.

Weird that my name wasn't on the list for the past couple of days when the emails were bouncing from Stamporama to cyberspace.

Yeahhhhhhhhhh

Liz

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d1stamper
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09 Sep 2015
08:35:32pm

Auctions - Approvals
re: My emails FROM Stamporama (invoicing, discussion board, etc.) are bouncing back - How do I correct the issue?

I had not received any messages from SOR today Sep 9.

Now they have started to come thru.

Not sure what is going on.

Doug

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michael78651

10 Sep 2015
12:38:55am
re: My emails FROM Stamporama (invoicing, discussion board, etc.) are bouncing back - How do I correct the issue?

Tim went on vacation, and all those gremlins that he keeps in check have gotten loose.

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auldstampguy
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Tim
Collector, Webmaster

10 Sep 2015
10:45:58am
re: My emails FROM Stamporama (invoicing, discussion board, etc.) are bouncing back - How do I correct the issue?

Hi everyone,
We're having a great time away with our family at Sodus Point NY. Jan-Simon was correct in his posting above. There is still something in the system that is sending out emails that I need to catch, which I will do when I get back home. I have cleared the email filters so your email notifications should go out as per normal now.

Regards ... Tim

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grorod
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10 Sep 2015
07:31:50pm
re: My emails FROM Stamporama (invoicing, discussion board, etc.) are bouncing back - How do I correct the issue?

Tim, I hope you and your family have a great time, you certainly deserve it!!!!Happy

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philatelia
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11 Sep 2015
03:01:33pm
re: My emails FROM Stamporama (invoicing, discussion board, etc.) are bouncing back - How do I correct the issue?

Oh gosh you're not working on vacation are you??? Naughty naughty! Now go have fun and that's an order LOL!

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"August 2023 - selling penny start bargain lots on EBay - https://www.ebay.com/str/philatelia"

www.ebay.com/str/philatelia
michael78651

19 Oct 2015
10:04:41am
re: My emails FROM Stamporama (invoicing, discussion board, etc.) are bouncing back - How do I correct the issue?

I am not receiving SOR system notifications through my email address (sbcglobal).

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Dakota
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21 Oct 2015
05:29:48pm
re: My emails FROM Stamporama (invoicing, discussion board, etc.) are bouncing back - How do I correct the issue?

I noticed that I have not been receiving notices from Stamporama about sold items. This has just come up in the last couple of days.

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www.hipstamp.com/store/dakota-stamps
michael78651

21 Oct 2015
06:11:34pm
re: My emails FROM Stamporama (invoicing, discussion board, etc.) are bouncing back - How do I correct the issue?

I am getting email notifications today. One did wind up in my spam, but I cleared that.

I am not getting auction/approval notifications, though.

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Patches
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Liz

21 Oct 2015
06:17:46pm

Auctions
re: My emails FROM Stamporama (invoicing, discussion board, etc.) are bouncing back - How do I correct the issue?

First of all check in the Members Area under 'Edit Member Information' ...

Hold Auction Sold Confirmation Emails - should be marked No if you want these confirmation emails.

Hold Approvals Seller & Buyer Sales Notifications - should be marked no if you want these notifications.

If these sections are marked NO then it's a problem that Tim needs to address Winking

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michael78651

21 Oct 2015
06:28:14pm
re: My emails FROM Stamporama (invoicing, discussion board, etc.) are bouncing back - How do I correct the issue?

Liz, okay, I had shut off the approval notifications. Blushing Not sure why I did that, but I turned that back on. However, I did not shut off the auction win notifications.

I guess I'll have to go and buy a few items in approvals and auctions to double check this. Now to figure out which member(s) to buy from....Thinking

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Patches

Liz
08 Sep 2015
11:57:00am

Auctions


Yesterday and today I have been receiving the following messages on Stamporama through the Message Board -

"Your Emails have bounced back more than five times. Emails will not be sent but the email content is included in this message. If you don't want these messages sent, correct the email bounce back issue or set the flag in your membership profile to turn them off."


HOW DO I CORRECT THE EMAIL BOUNCE BACK ISSUE?


Liz

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BuckaCover.com - 80,000 covers priced 60c to $1.50 - Easy browsing 500 categories
08 Sep 2015
02:53:01pm

re: My emails FROM Stamporama (invoicing, discussion board, etc.) are bouncing back - How do I correct the issue?

This is going to have to wait for Tim's return, as we need to find out WHY the emails are bouncing back, and I don't know what email account the bouncebacks are going to.

I'll try sending you a PM to see if it comes back.

The thing you can do at your end is to put stamporama.com on your "whitelist" on your email account. I.e. allow all emails from *@stamporama.com, regardless of whether your system thinks it is spam.

Roy

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"Over 7,000 new covers coming Wednesday March 20. See my homepage for details."

www.Buckacover.com
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Patches

Liz
09 Sep 2015
12:10:17am

Auctions

re: My emails FROM Stamporama (invoicing, discussion board, etc.) are bouncing back - How do I correct the issue?

OK Roy - I forgot that Tim is away.

The problem seems to have started 7 Sep 2015 19-10-01. There have been ten bounce back messages since then, all from the discussion board. There are no other bounce back messages from invoicing, Approval Book sales or personal messages from other members. I have no auctions listed at the moment and I won't list in the auction until I figure out what is going on with these bounce back notices. I do however, have quite a few Approval Books listed. I'll check to make sure that there are no items showing from these books to be invoiced, although I've received no email notices re sales of items from the books.

On the Stamporama message board, the messages are showing as coming from Admin Admin (ADMIN) and then there was a regular message from you. Haven't seen a bounce back notice for your message YET.

I'll try to figure out what you mean by 'white list'. There are no emails from Stamporama in my spam folder (lots of others though) and I think I have it set on my server that ALL emails come through for me to decide if they are spam or not.

Liz

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Patches

Liz
09 Sep 2015
12:15:43am

Auctions

re: My emails FROM Stamporama (invoicing, discussion board, etc.) are bouncing back - How do I correct the issue?

CORRECTION

I received a message from you Roy on 8 Sep 2015 at 14-53-19 showing it came from Roy Lingen and then I received a bounce back message from Admin Admin (ADMIN) on 8 Sept 2015 at 15-10-01.

Liz

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Patches

Liz
09 Sep 2015
12:26:54am

Auctions

re: My emails FROM Stamporama (invoicing, discussion board, etc.) are bouncing back - How do I correct the issue?

ROY - mailsvr at stamporama.com is already on my safe senders list and is NOT on my blocked senders list.

mailsvr is the address showing as the sender for previous Stamorama Discussion Board emails that I still have showing in my incoming emails prior to 7 Sep 2015.

I have now added *stamporama.com on my safe senders list.

Thanks Roy - will see if additional safe sender entry works Happy

Liz

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Liz
09 Sep 2015
01:47:33am

Auctions

re: My emails FROM Stamporama (invoicing, discussion board, etc.) are bouncing back - How do I correct the issue?

Adding additional entry to allow all *stamporama.com emails DID NOT work.
I also changed settings on Telus email to keep all messages on server for 10 days.
No email message appear to be getting through to Telus email server from Stamporama as nothing is appearing in incoming, spam or junk email folders on Webmail.

Could Stamporama be blacklisted with Telus for some reason?

Will wait for Tim to return...... I'm completely puzzled with this problem.

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Jansimon

collector, seller, MT member
09 Sep 2015
02:05:26am

Approvals

re: My emails FROM Stamporama (invoicing, discussion board, etc.) are bouncing back - How do I correct the issue?

I have the same problem with gmail. All of a sudden it started to bounce. this is the third time it happens, earlier errors could somehow be fixed by Tim. I have now switched to yahoo and that seems to work. For the time being at least.

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www.etsy.com/nl/shop ...
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Jansimon

collector, seller, MT member
09 Sep 2015
08:17:55am

Approvals

re: My emails FROM Stamporama (invoicing, discussion board, etc.) are bouncing back - How do I correct the issue?

Here is the explanation Tim gave the last time this happened (about 3 weeks ago):

"The problem is that sometimes the email system pushes out too many emails. There is a limit set on this new server that we didn't have on the old server. It is not an unreasonable limit and is there for good reasons. I need to make some adjustments. I'll fix your situation as soon as I have corrected the problem."



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www.etsy.com/nl/shop ...

Silence in the face of adversity is the father of complicity and collusion, the first cousins of conspiracy..
09 Sep 2015
10:21:00am

re: My emails FROM Stamporama (invoicing, discussion board, etc.) are bouncing back - How do I correct the issue?

As of this morning I have been getting StampoRama messages through Yahoo.
If that helps.

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".... You may think you understood what you thought I said, but I'm not sure you realize that what you think you heard is not what I thought I meant. .... "
Members Picture
grorod

09 Sep 2015
01:42:09pm

re: My emails FROM Stamporama (invoicing, discussion board, etc.) are bouncing back - How do I correct the issue?

I go to the members area, click on the Members e-mail problems, then click on the "clear my e-mail filter"
this is the list of members whose names are on the list to clear:
1106
1902BenFranklin
adam31415926
AdmiralClink
alyn
Andrews
bbstamps
BIGGIE6336
bobby1948
bobgggg
bobstew617
Brechinite
bulldog
Cactusjack
cardstamp
cjmajor
ConnieB
cpconway
d1stamper
Dambrovski
dani20
DaveRace
DavidG
dudley3
elidstrom
Freeshipping2015
gehamel
Geordie
Grampaone87
Guthrum
HIARGIUS
ingunam
jaabpoel
jahayward
JCBatty
jkm0644
jozep
kam41566
kentallpines
Kiwi
lisagrant87
loganjerryjoplin
lokos
mbo1142
melyov
meostamps
Merv
michael78651
MikesStamps
Misterstamper
moe
OLDPAUL
OLEPAPPY
Patches
pedroguy
phamtom109
PhilaStore
Philatarium
philatelia
redmc3
Rgbrito
richardford999
ronnya
sahturtle
SeawayMa
siem
Soundcrest
stamps4me
Stevo45
teisler
Terry
timauld
Tommy73
waltb
warbaby43702
wigalso
Zipper

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mbo1142

I thought I was wrong once, but I was mistaken.
09 Sep 2015
05:32:37pm

re: My emails FROM Stamporama (invoicing, discussion board, etc.) are bouncing back - How do I correct the issue?

Since I am 1 beer short of a six pack, what exactly does "After looking at the list of Usernames on the left, if you feel that your Username is listed here incorrectly and would like to clear your email address from the filter on outgoing emails, please press the following button." My Username is listed, but I am having no problems receiving emails. What will happen if I press the button to clear my email field?

Mel

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They who would give up essential Liberty, to purchase a little temporary Safety, deserve neither Liberty nor Safety. -Benjamin Franklin
09 Sep 2015
05:45:35pm

re: My emails FROM Stamporama (invoicing, discussion board, etc.) are bouncing back - How do I correct the issue?

mel

That list was prepared by Tim at a time when there were mega issues with the email function. I am also on the list, but my problems have long been resolved. Don't be concerned (go look for that lost beer, much more important at the momentBig Grin)

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"The only thing necessary for the triumph of evil is for good men to do nothing. -Edmund Burke"

www.bobbybarnhart.ne ...
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Patches

Liz
09 Sep 2015
08:06:58pm

Auctions

re: My emails FROM Stamporama (invoicing, discussion board, etc.) are bouncing back - How do I correct the issue?

I did that Grorod and now my name does not appear on that list. When I checked yesterday my name was not on that list. This problem with my emails from Stamporama has just cropped up in the past few days.

I'm just waiting until Tim returns from his holiday and then will try to address the problem.

In the meantime at least the bounced messages are appearing on the Message Board so I can see messages being sent to me from a member regarding invoicing, payment or purchases.

Liz

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Patches

Liz
09 Sep 2015
08:12:17pm

Auctions

re: My emails FROM Stamporama (invoicing, discussion board, etc.) are bouncing back - How do I correct the issue?

Big kudos to Grorod. My emails from Stamporama are now coming through to me and I don't think they're bouncing back to Stamporama.

Weird that my name wasn't on the list for the past couple of days when the emails were bouncing from Stamporama to cyberspace.

Yeahhhhhhhhhh

Liz

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d1stamper

09 Sep 2015
08:35:32pm

Auctions - Approvals

re: My emails FROM Stamporama (invoicing, discussion board, etc.) are bouncing back - How do I correct the issue?

I had not received any messages from SOR today Sep 9.

Now they have started to come thru.

Not sure what is going on.

Doug

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michael78651

10 Sep 2015
12:38:55am

re: My emails FROM Stamporama (invoicing, discussion board, etc.) are bouncing back - How do I correct the issue?

Tim went on vacation, and all those gremlins that he keeps in check have gotten loose.

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auldstampguy

Tim
Collector, Webmaster
10 Sep 2015
10:45:58am

re: My emails FROM Stamporama (invoicing, discussion board, etc.) are bouncing back - How do I correct the issue?

Hi everyone,
We're having a great time away with our family at Sodus Point NY. Jan-Simon was correct in his posting above. There is still something in the system that is sending out emails that I need to catch, which I will do when I get back home. I have cleared the email filters so your email notifications should go out as per normal now.

Regards ... Tim

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"Isaac Asimov once said if his doctor told him he was dying, he wouldn’t lament, he would just type a little faster. "

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grorod

10 Sep 2015
07:31:50pm

re: My emails FROM Stamporama (invoicing, discussion board, etc.) are bouncing back - How do I correct the issue?

Tim, I hope you and your family have a great time, you certainly deserve it!!!!Happy

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philatelia

11 Sep 2015
03:01:33pm

re: My emails FROM Stamporama (invoicing, discussion board, etc.) are bouncing back - How do I correct the issue?

Oh gosh you're not working on vacation are you??? Naughty naughty! Now go have fun and that's an order LOL!

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"August 2023 - selling penny start bargain lots on EBay - https://www.ebay.com/str/philatelia"

www.ebay.com/str/phi ...
michael78651

19 Oct 2015
10:04:41am

re: My emails FROM Stamporama (invoicing, discussion board, etc.) are bouncing back - How do I correct the issue?

I am not receiving SOR system notifications through my email address (sbcglobal).

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Dakota

21 Oct 2015
05:29:48pm

re: My emails FROM Stamporama (invoicing, discussion board, etc.) are bouncing back - How do I correct the issue?

I noticed that I have not been receiving notices from Stamporama about sold items. This has just come up in the last couple of days.

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michael78651

21 Oct 2015
06:11:34pm

re: My emails FROM Stamporama (invoicing, discussion board, etc.) are bouncing back - How do I correct the issue?

I am getting email notifications today. One did wind up in my spam, but I cleared that.

I am not getting auction/approval notifications, though.

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Patches

Liz
21 Oct 2015
06:17:46pm

Auctions

re: My emails FROM Stamporama (invoicing, discussion board, etc.) are bouncing back - How do I correct the issue?

First of all check in the Members Area under 'Edit Member Information' ...

Hold Auction Sold Confirmation Emails - should be marked No if you want these confirmation emails.

Hold Approvals Seller & Buyer Sales Notifications - should be marked no if you want these notifications.

If these sections are marked NO then it's a problem that Tim needs to address Winking

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michael78651

21 Oct 2015
06:28:14pm

re: My emails FROM Stamporama (invoicing, discussion board, etc.) are bouncing back - How do I correct the issue?

Liz, okay, I had shut off the approval notifications. Blushing Not sure why I did that, but I turned that back on. However, I did not shut off the auction win notifications.

I guess I'll have to go and buy a few items in approvals and auctions to double check this. Now to figure out which member(s) to buy from....Thinking

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