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Club Business & Announcements/Tech Advice : Problem(s) Solved By Tim Auld.

 

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1938324
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18 Mar 2018
02:29:20pm

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For the past week I have been unable to access the 6 Web Sites I use almost daily. I was unable to correct the problem(s). My wife was unable to correct the problem(s) - knows more about computers than I do. Our daughter was unable to correct the problem(s) - knows more about computers than both my wife and I combined. Comcast was unable to correct the problems(s) - with 2 techs at our house for 3 hrs. Staples was unable to correct the problem(s) - where I bought the new HP computer. I contacted Tim Auld. He asked for my IP address. I gave it to him - problem(s) solved!!! I'm relieved - and tremendously impressed.
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dani20
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18 Mar 2018
02:53:17pm
re: Problem(s) Solved By Tim Auld.

And now you know the secret of SOR-we have a resident Wizard-blessed be he-who looks over the realm and keeps us safe.
Dan C.

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JohnnyRockets
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18 Mar 2018
04:29:37pm
re: Problem(s) Solved By Tim Auld.

LOL!!!

Tim sounds awesome! Happy


JR

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auldstampguy
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Tim
Collector, Webmaster

18 Mar 2018
05:11:26pm
re: Problem(s) Solved By Tim Auld.

Bob (1938324), it was actually Roy who fixed your problem. We have a situation where you are doing something on Stamporama, especially if it is repetitive, where the server will think you are trying to hack the server and will block your IP address. It is actually a good think because there are people trying to hack into the server all the time and this facility catches them and blocks their IP address. I am actually the person who gets blocked the most. Roy and I have a kind of process down now. I get the IP address in question and send it to Roy who checks to see if it is blocked and if so unblocks it.

Hope that helps you understand what happened.

Regards ... Tim.

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"Isaac Asimov once said if his doctor told him he was dying, he wouldn’t lament, he would just type a little faster. "

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dani20
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18 Mar 2018
05:55:11pm
re: Problem(s) Solved By Tim Auld.

Ah, all Wizard-speak. To us commoners the great Wizard Tim (blessed be he) and his wizards apprentices all serve to protect the kingdom. We are fortunate and blessed.
All Hail Tim and Roy, Wizards all.
With respect,
Dan C.

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JohnnyRockets
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18 Mar 2018
06:47:52pm
re: Problem(s) Solved By Tim Auld.

LOL, Dan, you are crack'in me up!


JR

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1938324
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19 Mar 2018
07:44:42am

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re: Problem(s) Solved By Tim Auld.

I'm convinced! Happiness is having your computer behave properly in the early morning.

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51Studebaker
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Dialysis, damned if you do...dead if you don't

19 Mar 2018
09:25:26am
re: Problem(s) Solved By Tim Auld.

A bit more background for anyone who might be interested...

Networks, including the internet, work in ways that are similar to a postal system. To illustrate, let’s step through what happens using the postal system analogy.

The first thing that happens is the data to be sent or received is broken down into small ‘packets’; each packet has a small part of the total data that is being sent or received. This is true no matter what is being sent or received, an email, a webpage, a print job, etc. When the other computer sees the packets coming it then starts gathering all the packets so it can reassemble them back into the original data. One of the unusual things about this process is that there is no way to understand the route that the packets travel across the network. So if you send an email from New York city to Los Angeles, there is no way to predict how all the packets will travel across the internet. Some might travel through Chicago, some might travel through Atlanta. But the receiving computer does not care, it simply waits for all the packets to arrive to reassemble them in the right order. If the receiving computer does not get packets it expects, it will automatically re-request the missing packets from the sending computer.

You can think of the packets like an envelope; each is addressed to the receiving computer with the data inside the envelope. So, for example, when you opened this webpage, the Stamporama computer had to send your computer many packets. But the address on the packets was not ‘stamporama.com’, it was a numeric or ‘IP address’. The numeric or IP address of Stamporama is actually 192.95.23.182; so every packet that gets sent or received from Stamporama has this IP address. Every networked computer or device has its own unique IP address.

So what Tim mentioned above is that if Stamporama sees a very large number of packets from a specific computer, there is a threshold where it automatically blocks further traffic thinking it is malicious. An experienced hacker can ‘sniff’ a network, including the internet, and try to identify and grab the packets and reassemble them. While this is takes a bit of work, it can be done. This is where “https.:” comes into play. You can think of this as like tracked and registered mail. Each packet is encrypted and can only be unencrypted by the intended computer.
Don

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"Current Score... Don 1 - Cancer 0"

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1938324
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19 Mar 2018
10:33:16am

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re: Problem(s) Solved By Tim Auld.

I find that all very interesting, Don. I also find it very interesting that during my "problem(s)" time, I received one of those messages (from India?) that they wanted to fix the "problem(s)".

Regards,

Bob

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jbaxter5256
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20 Mar 2018
12:22:30am
re: Problem(s) Solved By Tim Auld.

Bob,

There is a very high probability that your computer may have some type of malware installed on it. I would highly recommend downloading the home, free version of an application known as MalwareBytes from the site at address http://www.malwarebytes.org/ (which will probably re-direct to http://www.malwarebytes.com/ ) which is a well-known, effective tool for removing malware applications from computers. Note that it should not be necessary to download and use the paid version of the program which tries to block malware in the first place (although if you are seeing recurring issues the paid version is a fairly effective tool for preventing them or at least significantly reducing them) but the free version works as an after the fact clean-up tool which is the most effective tool I have seen. Once downloaded and installed you should update the definitions, do a full scan, and remove anything the program detects as malware. I would recommend doing a full scan about once a month with the tool (or anytime you experience odd behavior during web access in particular).

Jerrel

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Author/Postings
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1938324

18 Mar 2018
02:29:20pm

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For the past week I have been unable to access the 6 Web Sites I use almost daily. I was unable to correct the problem(s). My wife was unable to correct the problem(s) - knows more about computers than I do. Our daughter was unable to correct the problem(s) - knows more about computers than both my wife and I combined. Comcast was unable to correct the problems(s) - with 2 techs at our house for 3 hrs. Staples was unable to correct the problem(s) - where I bought the new HP computer. I contacted Tim Auld. He asked for my IP address. I gave it to him - problem(s) solved!!! I'm relieved - and tremendously impressed.

Like 
4 Members
like this post.
Login to Like.
Members Picture
dani20

18 Mar 2018
02:53:17pm

re: Problem(s) Solved By Tim Auld.

And now you know the secret of SOR-we have a resident Wizard-blessed be he-who looks over the realm and keeps us safe.
Dan C.

Like 
3 Members
like this post.
Login to Like.
Members Picture
JohnnyRockets

18 Mar 2018
04:29:37pm

re: Problem(s) Solved By Tim Auld.

LOL!!!

Tim sounds awesome! Happy


JR

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auldstampguy

Tim
Collector, Webmaster
18 Mar 2018
05:11:26pm

re: Problem(s) Solved By Tim Auld.

Bob (1938324), it was actually Roy who fixed your problem. We have a situation where you are doing something on Stamporama, especially if it is repetitive, where the server will think you are trying to hack the server and will block your IP address. It is actually a good think because there are people trying to hack into the server all the time and this facility catches them and blocks their IP address. I am actually the person who gets blocked the most. Roy and I have a kind of process down now. I get the IP address in question and send it to Roy who checks to see if it is blocked and if so unblocks it.

Hope that helps you understand what happened.

Regards ... Tim.

Like 
1 Member
likes this post.
Login to Like.

"Isaac Asimov once said if his doctor told him he was dying, he wouldn’t lament, he would just type a little faster. "

mncancels.org
Members Picture
dani20

18 Mar 2018
05:55:11pm

re: Problem(s) Solved By Tim Auld.

Ah, all Wizard-speak. To us commoners the great Wizard Tim (blessed be he) and his wizards apprentices all serve to protect the kingdom. We are fortunate and blessed.
All Hail Tim and Roy, Wizards all.
With respect,
Dan C.

Like 
2 Members
like this post.
Login to Like.
Members Picture
JohnnyRockets

18 Mar 2018
06:47:52pm

re: Problem(s) Solved By Tim Auld.

LOL, Dan, you are crack'in me up!


JR

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this post
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1938324

19 Mar 2018
07:44:42am

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re: Problem(s) Solved By Tim Auld.

I'm convinced! Happiness is having your computer behave properly in the early morning.

Like
Login to Like
this post
Members Picture
51Studebaker

Dialysis, damned if you do...dead if you don't
19 Mar 2018
09:25:26am

re: Problem(s) Solved By Tim Auld.

A bit more background for anyone who might be interested...

Networks, including the internet, work in ways that are similar to a postal system. To illustrate, let’s step through what happens using the postal system analogy.

The first thing that happens is the data to be sent or received is broken down into small ‘packets’; each packet has a small part of the total data that is being sent or received. This is true no matter what is being sent or received, an email, a webpage, a print job, etc. When the other computer sees the packets coming it then starts gathering all the packets so it can reassemble them back into the original data. One of the unusual things about this process is that there is no way to understand the route that the packets travel across the network. So if you send an email from New York city to Los Angeles, there is no way to predict how all the packets will travel across the internet. Some might travel through Chicago, some might travel through Atlanta. But the receiving computer does not care, it simply waits for all the packets to arrive to reassemble them in the right order. If the receiving computer does not get packets it expects, it will automatically re-request the missing packets from the sending computer.

You can think of the packets like an envelope; each is addressed to the receiving computer with the data inside the envelope. So, for example, when you opened this webpage, the Stamporama computer had to send your computer many packets. But the address on the packets was not ‘stamporama.com’, it was a numeric or ‘IP address’. The numeric or IP address of Stamporama is actually 192.95.23.182; so every packet that gets sent or received from Stamporama has this IP address. Every networked computer or device has its own unique IP address.

So what Tim mentioned above is that if Stamporama sees a very large number of packets from a specific computer, there is a threshold where it automatically blocks further traffic thinking it is malicious. An experienced hacker can ‘sniff’ a network, including the internet, and try to identify and grab the packets and reassemble them. While this is takes a bit of work, it can be done. This is where “https.:” comes into play. You can think of this as like tracked and registered mail. Each packet is encrypted and can only be unencrypted by the intended computer.
Don

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"Current Score... Don 1 - Cancer 0"

stampsmarter.org
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1938324

19 Mar 2018
10:33:16am

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re: Problem(s) Solved By Tim Auld.

I find that all very interesting, Don. I also find it very interesting that during my "problem(s)" time, I received one of those messages (from India?) that they wanted to fix the "problem(s)".

Regards,

Bob

Like
Login to Like
this post
Members Picture
jbaxter5256

20 Mar 2018
12:22:30am

re: Problem(s) Solved By Tim Auld.

Bob,

There is a very high probability that your computer may have some type of malware installed on it. I would highly recommend downloading the home, free version of an application known as MalwareBytes from the site at address http://www.malwarebytes.org/ (which will probably re-direct to http://www.malwarebytes.com/ ) which is a well-known, effective tool for removing malware applications from computers. Note that it should not be necessary to download and use the paid version of the program which tries to block malware in the first place (although if you are seeing recurring issues the paid version is a fairly effective tool for preventing them or at least significantly reducing them) but the free version works as an after the fact clean-up tool which is the most effective tool I have seen. Once downloaded and installed you should update the definitions, do a full scan, and remove anything the program detects as malware. I would recommend doing a full scan about once a month with the tool (or anytime you experience odd behavior during web access in particular).

Jerrel

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